On-Site Repair & Service

ABS can give your PC the attention it needs!

Our certified technicians will come to your house or business.  This is especially helpful if you are having a network problem or just don't want to disconnect all of those pesky cables. 

Guidelines for on-site service:

1. Regardless of the issue we will be troubleshooting, we often need to utilize software and operating system discs.  If you have these in a place that the technician can get to (i.e. on your desk or a nearby table) it would help speed up the repair process tremendously.

2. ABS does not discount service based on the time we are at your facility.  In other words, if our technician is on site for 1/2 hour, our charge is 1 hour.  However, remember that if a tech is completed with a fix in that time, you are paying for the additional half hour.  Feel free to ask as many computer/technology questions in the half hour remaining. 

3. We at ABS ask that you not try to fix the problem before we arrive or before you contact us to schedule service.  We want to do the best job we can for you and correct the problem.  However, many times it's more difficult to do so if several troubleshooting steps have been taken prior to our arrival that will affect the process of debugging the original problem.  ABS also realizes that sometimes this is not possible, and will do our very best to give you the high quality of service you expect in any and all situations.

4. Server repair and problems can sometimes only be taken care of when people are not using the server.  If your business only has one server or the server computer we need to take down hosts critical data or applications, please let the Network Engineer know that when you schedule the appointment so we can plan accordingly.

Do you have a pesky PC problem you just can't get rid of?  Call ABS today at 308-381-6500 or toll free at 800-297-2667 to schedule an appointment with a technician to go over the problem so we can fix it for you!

Have questions?  E-mail us and let us know!